My information does not validate

You’ll be unable to make a deposit if we can’t verify or validate the information you’ve registered to your account. You won’t have access to any of the real-money betting features onsite.

If you’re having trouble joining us, getting your account verified, or can’t make a successful deposit, feel free to contact us by email or chat live and one of our dedicated agents will be happy to assist you. We’re available 24/7 to help.

RELATED TOPICS:

• How do I verify my account?
• How long does it take to verify my account?