How do I verify my account?
The security of your account is our top priority at Ignition Casino. You could be required to verify your information by sending us a scan or picture of one (or more) of the following:
- Government-issued photo ID.
- Proof of address. You can use a utility bill dated within the last 60 days, clearly showing the address you’ve entered
- Credit Card Verification Form
- Front and back of a particular credit or debit card you’ve used on our site.
If for any reason you request to change the information you originally provided when creating your account, you may be required to provide these documents again.
How should I send the documents and how long will it take?
You can send any requested information (using your registered email address) in JPEG or PDF to verification@ignitioncasino.eu. All of our documentation reviews take approximately 24-48 hours and once it’s completed, you’ll be notified through your account messages and registered email address.
NOTE: You may be asked to validate your identity through our automated verification process. Click here to learn more.
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